SHIPPING & RETURNS


SHIPPING CHARGES

Shipping and handling rates vary based on the product, its size and volume, the packaging used and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.

Shipping is free for domestic orders.

International Shipping Charges will apply for Int'l orders 

RETURNS

As a policy, we do not offer returns or exchanges on products which are delivered in perfect condition as per the order placed. 

Please contact us at support@dvaaclothing.com to initiate returns or questions. Read Exchange, Returns and Refund from "Terms and Condition" for more details.

DUTIES & TAXES FOR INTERNATIONAL ORDERS

Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx etc.) at the time of your order delivery after you receive an invoice by the shipping agent.

SHIPPING OF PRODUCTS

All orders are processed from our own warehouse in Chennai, Tamil Nadu, INDIA and Norwood, New Jersey, USA. Orders will be delivered to the shipping address mentioned at checkout.

TRACKING PACKAGE

Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. You can also track your order status on our web boutique, from the “Order Status” link under “Customer Assistance” in the website footer.

NON-AVAILABILITY ON DELIVERY

Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.

MODES OF PAYMENT

For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also Google Pay @ +91 8454913545. For all international transactions, we accept major Credit Cards (including Mastercard, Visa & American Express) and also provide the option to pay using PayPal. PayPal and Shopify Payment are our third party payment gateways.


CONTACT US

support@dvaaclothing.com